MANNING
MODERN RETAIL 2025


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25 September, 2025 | JW Marriott Mumbai Sahar

MMR 2025:
Theme: The New HR Playbook for Retail: Talent & Transformation

The retail industry is undergoing a profound transformation, shaped by technological advancement, evolving consumer behavior, and new business models such as quick commerce, omnichannel retail, and AI-driven operations. In this fast-changing landscape, the role of Human Resources is

"The New HR Playbook for Retail: Talent & Transformation" reflects a forward-looking approach to managing and empowering the retail workforce. This theme recognizes that traditional HR practices must evolve to meet the demands of a more agile, tech-enabled, and purpose-driven work environment.

It calls for reimagining talent strategies—from attracting and retaining the next generation of retail professionals to skilling for future-readiness and fostering inclusive, resilient cultures. HR leaders are now strategic partners driving business transformation, aligning people and productivity, and embedding digital capabilities into the workforce DNA.

This year’s Manning Modern Retail will spotlight how retail HR can rewrite its playbook to lead the change, build competitive advantage through people, and shape the future of work in retail.


350+ Delegates


50+ Speakers


160+ Retail Companies


15+ Partners

Event Design


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KEYNOTE

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EXPERIENCE ZONES

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ROUNDTABLES

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STANDALONE ADDRESS

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PANEL DISCUSSION

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RETAIL HR-AWARDS

Panel Topics and Discussion

Skilling for an AI-Enabled Future

The Emergence of Quick Commerce and Its Implications on HR

HR as a Strategic Partner: Aligning People and Productivity

Performance, Pay and Progress: Rethinking Rewards in Modern Retail

Event Venue

When:

JW Marriott Mumbai Sahar

When:
25 September, 2025

Partners 2024






















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Speakers 2024

Abhimanyu Sharma

Abhimanyu Sharma

Head - HR,
Natures Basket

Adhir Mane

Adhir Mane

CHRO - Corporate,
Raymond Ltd.

Ameesha Prabhu

Ameesha Prabhu

CEO & Co-Founder,
Trust for Retailers & Retail Associates of India

Amrita Biswas

Amrita Biswas

Head - People & Culture,
Timezone Entertainment Pvt. Ltd.

Amrita Chowdhury

Amrita Chowdhury

VP & Head - HR,
Kaya Ltd.

Aniruddha Mahajan

Aniruddha Mahajan

Customer Care Associate & Deputy VP – HR,
Shoppers Stop Ltd.

Anjali Goel

Anjali Goel

Head - HR,
V-Mart Retail Ltd.

Ankur Shukla

Ankur Shukla

Head - HR, Grocery Store Operations,
Reliance Retail

Ashwin Khasgiwala

Ashwin Khasgiwala

COO, Reliance Retail,
& Director Reliance Brands Ltd.

Asim Jagdale

Asim Jagdale

CHRO,
Arvind Fashions

B. Venkataramana

B. Venkataramana

Former Group President - HR,
Landmark India

Balbir Singh

Balbir Singh

CEO,
Great Place To Work India

Bidhisha Banerjee

Bidhisha Banerjee

Group HR Central Services, CLO & DEI Head,
Welspun Group

Bidyut Bhanjdeo

Bidyut Bhanjdeo

Chief Business Officer,
Ethnix by Raymond

Bijou Kurien

Bijou Kurien

Chairman,
Retailers Association of India

Binny Ashish

Binny Ashish

Head – HR,
Celio Retail Pvt. Ltd.

Chakrapani Sharma

Chakrapani Sharma

Deputy General Manager - HR,
Lifestyle International Pvt. Ltd.

Chitra D. Ram

Chitra D. Ram

Director HR, Pizza Hut (North & South Asia),
Yum Restaurants International

Debarati Dutta

Debarati Dutta

Head TA,
Vedant Fashions Ltd. - Manyavar-Mohey

Deepali Bhardwaj

Deepali Bhardwaj

CHRO - Business Growth Partner,
IHG Hotels & Resorts (InterContinental Hotels Group)

Deepali Mathur

Deepali Mathur

Chief Manager - People,
Spykar Lifestyles Pvt. Ltd.

Dhruva Dubey

Dhruva Dubey

CHRO,
Vishal Mega Mart Ltd.

Dr. Lawrence Fernandes

Dr. Lawrence Fernandes

Director - Retail Learning & Membership,
Retailers Association of India

Dr. Sanjeev Kumar Chauhan

Dr. Sanjeev Kumar Chauhan

Director - HR,
Pepe Jeans India Ltd.

Dr. Venu Murthy

Dr. Venu Murthy

CTO,
Aparajitha Corporate Solutions Pvt. Ltd.

Farzeen Khan

Farzeen Khan

CHRO,
Four Aces Fashion House Pvt. Ltd. (Being Human Clothing)

G.R. Venkatesh

G.R. Venkatesh

CHRO,
Reliance Retail Ltd.

Harsh Aparanji

Harsh Aparanji

President & CHRO,
Landmark Group

Hiral Vyas

Hiral Vyas

Head - HR,
Reliance Brands Ltd. - Hamleys

Jaikrishna B

Jaikrishna B

President & Group CHRO,
Amara Raja Group

Jeeva Balakrishnan

Jeeva Balakrishnan

Chief Talent Officer,
Reliance Retail

Kumar Rajagopalan

Kumar Rajagopalan

CEO,
Retailers Association of India

Mandavi Singh

Mandavi Singh

Customer Care Associate & AVP - DIT Digital & Information Technology,
Shoppers Stop Ltd.

Meenu Bhatia

Meenu Bhatia

Co-Founder,
VMentor.ai & YUGMA.ai

Mukta Nakra

Mukta Nakra

Head - People & Sustainability,
Marks and Spencer Reliance India Pvt. Ltd.

Mukul Sirohi

Mukul Sirohi

Associate Director, Business Development & Growth,
OnGrid & eLockr

Nabamita Banerjee

Nabamita Banerjee

Director – Partner Resources (HR),
Tata Starbucks

Nandini Mehta

Nandini Mehta

CHRO,
Metro Brands Ltd.

Nirav Jagad

Nirav Jagad

Chief People Officer,
SUGAR Cosmetics

Noopur Borwankar

Noopur Borwankar

Head HR - West,
Titan Ltd.

Parineeta Cecil Lakra

Parineeta Cecil Lakra

Country People & Culture Manager,
IKEA India

Prashant Bhokil

Prashant Bhokil

Group CTO & CISO,
Finquest Group of Companies

Priya M Pillai

Priya M Pillai

Head People Function - Retail, Corporate and Manufacturing,
Titan Company Ltd.

Puja Pradhan

Puja Pradhan

Head - Learning & Talent Management,
Nexus Select Malls

Rahul Jain

Rahul Jain

Head - HRBP,
bigbasket

Rajesh Kadam

Rajesh Kadam

CEO,
Inc.5 Shoes Pvt. Ltd.

Ramakrishnan K R

Ramakrishnan K R

Lead - Branding, Wellbeing and Culture,
Reliance Retail Ltd.

Ramandeep Singh

Ramandeep Singh

Head - HR, Electronics,
Reliance Retail

Robin Sharma

Robin Sharma

Head - HRBP,
Croma

Rohith Kumar

Rohith Kumar

CHRO,
Westlife Foodworld (McDonalds India West & South)

Saba Adil

Saba Adil

CHRO,
Edelweiss Tokio Life Insurance

Saksham Gandhi

Saksham Gandhi

Business Head - Retail & BPO Practice,
APNA

Shivshankar SV

Shivshankar SV

Head - HR,
Standard Charter Bank

Shweta Gambhir

Shweta Gambhir

People Director,
Smollan India Pvt. Ltd.

Tanuja Tewari

Tanuja Tewari

Head - HR,
bigbasket

Varadharaju Janardhanan

Varadharaju Janardhanan

VP - HR,
Flipkart

Yogesh Somani

Yogesh Somani

AVP & Head - HR,
MR DIY India

WHAT PARTICIPANTS SAY ABOUT MMR

Very well organised, excellent line up of speakers, excellent.

C Jayakumar, Larsen & Toubro

Best industry experts were present and shared great insights which was really helpful. Great event and arrangement.

Parth Thakkar, Reliance Retail

Very informational event, have been a part of MMR since a long time now. The RAI team has always ensured to create a structured event with attention to detail.

Deepali Mathur, Spykar

Good exposure to young budding designer by organizing apparel design contest

Dr. Jigna Shah

The content was very relevant to the present situation and there were some insightful nuggets of information that everyone would appreciate.

Brain Muniz, Ex Shopper stop

It was a spectacular show. Appreciate the efforts put in by the team.

Sheetal T, Reliance

MMR is something that brings a lot of thought leaders at a platform where you can share and understand a lot of ideas and practices that are prevailing in the industry. One Stop shop for us to interact with all the stakeholders… Cheers for RAI

Mukta Nakra, HR Head, Marks & Spencer Reliance India Pvt. Ltd.

MMR is a great platform for retailers to come together especially for HR. We look forward to this day, which is an annual event where as industry the richness that MMR brings in. Thank you, RAI for putting together MMR every year and I look forward to more of such sessions

Priya M Pillai, Head- HR, Retail & Corporate Functions, Titan Company Ltd.

Plenty of thematic discussions and a lot of stuff that really becomes relevant for us as a company to know and something that we can give as a giveaways as well Is the convergence why I attend MMR

Rajesh Padmanabhan, CEO, Talavvy Business Catalysts

I was very impressed by the fact that MMR would discuss a lot of issues which would create revolutions in the industry. Energy in the room is fantastic, and people are here to learn, share and infect each other with enthusiasm each one has

Dr Harish Shetty, An Eminent Psychiatrist,Community Mental Health

The reasons we associate with MMR is because it's one of the most Premier retail associations, and it gives us a platform to reach out to a bigger audience. We have varied functions and departments across levels, very good discussions and good takeaways, which is very useful for everybody.

Sanjay Shetty, Head Sales & Strategic Clients, Randstad India